We only hire the best
We are constantly looking for talented new team members. That means employees who are brilliant and hardworking, and who we know will embody the company's values and objectives. Our worldwide team's diversity helps us tackle complex issues with WordPress for our customers and white-label partners.
A commitment to confidentiality and safety
Our staff places a premium on keeping your information safe and private: We offer a safe and confidential way to share your credentials. When working on anything related to WP Buffs, everyone on the team uses a virtual private network (VPN) to protect their online communications. Third, our team uses 2-Factor Authentication (2FA) to further strengthen the security of all of our systems, especially those that store sensitive data.
First-class customer service
When it comes to people's requests for maintenance and alterations to our website, we are completely fixated on providing them with a fantastic experience. Requests to modify the content of our website can be sent to our support staff via email at any time. You may also submit tickets straight from your dashboard (login details will be provided once you sign up).
Sincerely, we do
We don't just use the term "care" programmes to refer to WordPress maintenance. Our commitment to our clients' and white-label partners' WordPress sites is deeply ingrained in our company culture. So, for instance, we update at regular intervals. Some releases get put on hold while we make sure their rollout to customer sites won't result in any problems. Due to the fact that every website has its own theme, plugins, and core files, we take great care when applying updates to ensure that no websites are damaged in the process. We care most about the effectiveness, reliability, and credibility of your website.
Leadership in a team setting
We take great pride in our well-established organisational structure and chain of command. Aside from the periodic reviews of OKRs and targets, all employees also have regular one-on-ones with their immediate managers. This means that everyone on our team is taking their responsibilities seriously and that we can deliver better results for our clients and white-label partners.
Client-centric organisational architectures
For the benefit of our customers and white-label partners, we have organised our team to provide website management services around the clock.
- Skilled Engineers on Staff
- A Customer-Focused Success Group
- Attention to Detail in the Support Staff
- Human Resources and Operations Experts
- A friendly and helpful sales staff
- An Information-Driven Marketing Group
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